Standard shipping typically takes 2-3 business days depending on your location.

Yes. Each order includes protective packaging suitable for gifting and safe transit.

Yes, we ship to most countries. International delivery times vary by region.

We accept major cards, digital wallets, and local payment options where available.

Refund & Exchange Policy MIIR Jewelry | MIIR Lifestyle At MIIR, every piece is created with intention, care, and attention to detail. As a proudly Nepal-based brand, we value the trust you place in us and always aim to ensure you feel confident and happy with your purchase. 1. Exchange Policy We understand that sometimes adjustments are needed, and we’re here to help. We offer exchanges under these conditions: Exchange requests must be made within 3 days of delivery. Exchange is only applicable for the same product/design. The item must be unused, unworn, unwashed, and in its original packaging. Proof of purchase (order confirmation or receipt) is required. Exchanges are subject to product availability. Exchanges are accepted for: Manufacturing defects. Incorrect item received. Customers are responsible for return shipping charges unless the mistake is from our side. 2. Refund Policy Refunds are not available for: Change of mind. Slight color variations due to lighting or screen differences. Minor handcrafted irregularities (these are part of what makes each piece unique). In-store purchases. Refunds will only be considered if: The item is out of stock for exchange. If approved, refunds will be processed within 4-5 working days via the original payment method or as store credit. 3. Non-Returnable Items The following items are not eligible for exchange or refund: Custom-made or personalized pieces. Gift cards. 4. Product Representation & Store Visit All photos and videos shared on our website and social media platforms are shot by us and reflect the real product. We make every effort to clearly mention measurements, materials, and product details in captions and descriptions so you can make an informed decision. If you still have any questions or would like to see the pieces in person, we warmly welcome you to visit our store in Lazimpat. Our team would be happy to assist you. Thank you for supporting MIIR and being part of our growing community 🤍. Your trust means everything to us.